Thank you for shopping at Litchi Flowers. We appreciate your business and want to ensure that you have a clear understanding of our refund policy.
No Refund or Return Policy: At Litchi Flowers, we take pride in delivering high-quality products and ensuring customer satisfaction. Due to the nature of our products, which include perishable items and custom arrangements, we regret to inform you that we do not offer refunds or returns.
Perishable Nature of Products: Our floral arrangements and other products are crafted with fresh and delicate materials that have a limited lifespan. Once an order has been processed and delivered, it cannot be returned or refunded. We strive to provide accurate product descriptions and images on our website to help you make informed decisions.
Order Cancellation: Orders cannot be canceled once they are confirmed and payment is processed. Please review your order carefully before finalizing the purchase. If you have any questions or concerns about your order, please contact our customer service team before completing the transaction.
Quality Assurance: While we make every effort to ensure the quality and freshness of our products, if you believe there is an issue with the items you received, please contact us within 24 hours of delivery. We will investigate the matter and, if necessary, take appropriate action to address your concerns.
Contact Information: If you have any questions about our refund policy or need assistance with an order, please don’t hesitate to contact our customer service team at customer-service@litchiflowers.com
Changes to this Policy: Litchi Flowers reserves the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically for any changes.
By making a purchase with Litchi Flowers, you acknowledge and agree to abide by the terms of this refund policy.
Thank you for choosing Litchi Flowers for your floral needs. We appreciate your understanding and support.
